14 Day Returns
If you aren't satisfied with your purchase for any reason, you can return it to us within 14 days for a full refund, as long as it is still in the original packaging and perfect condition.
2 Year Warranty
We want you to have full peace of mind when purchasing a FORZO Watch, so regardless of where you are in the world your watch is guaranteed against manufacturing and mechanical defects for a period of 2 years from the date of purchase.
Please note that any servicing or work carried out on your watch by anyone other than FORZO Watches (Unless authorized) within this 2 year period will invalidate this guarantee.
IMPORTANT - Not covered by the 2 year guarantee:
- Damage caused by accident, misuse or lack of care.
- Over-winding hand-wound mechanical watches.
- Watch magnetization.
- Issues caused from adjusting the date wheel between 8pm - 2am.
- Water damage caused by not maintaining the water resistance (e.g. If the crown is left out).
- Damage to straps or bracelets caused by wear.
If you need help with anything or have any more questions, please contact our customer service team.
Phone: +44 (0) 1684 252 686
Post: FORZO Returns, PO Box 185, Tewkesbury, Gloucestershire, GL20 9BL, UNITED KINGDOM